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Reliable Quality Guarantee System:
"Quality first, satisfying customers" is the consistent aim of The Six Electrical
Switch Company in Tianjin. Out company has complete quality guarantee system.
We also have complete and scientific testing and examination methods, which
insure the high quality of our products.
Strict Technology:
The Six Electrical Switch Company has advanced technology
and exquisite craft. At present, we can carry on our production according to
national standard, besides, we can also carry on our production according to
advanced international standard, such as IEC, UL, ASTM, ICEA, BS, VDE/DIN, AS,CSA,
JIS, JASO, NEMA. Moreover, we can design and produce products in accordance with
special and requirement posed by customers .
Service Promise:
Customers are the gods of enterprises. To satisfy the
need of customers is part of the important aim of marketing. Our company aims
to "rich assortment, high quality, famous brand". We will offer high quality
service to customers to satisfy their demands.
1. Presale Service
1.1 Our company will detailedly introduce relevant products
and their quality to customers.
1.2 Our company will give technical lectures of our products to customers.
Once customers need our service, we will send the best engineers to serve
them and give technical lectures.
1.3 Our company will set up hot line to answer difficult questions about our
relevant products for customers.
2. Sale Service
2.1 The main customers who buy ready-made products from our
company should all fill the blanks of a kind of card which can follow the tracks
of them.
2.2 If the customers are newly developed, the Marketing Department of our company
will call them within one week after the arrival of our products. We'd like
to learn whether the quality, transportation means and package of our products
satisfy the demand of customers, and whether the customers have other requirements
or not.
2.3 If the products are newly developed, we will insure the products and our
engineers arrive the customers at the same time. Our engineers will introduce
the usage and technical requirements of the products and help customers to
installed them.
2.4 If the customers are important to our company , we'll send staff to visit
them once or twice a season. The staff will solicit opinions and solve the
problems of customers.
3. Aftersale Service
3.1 If problems arise during the time customers using our
products, we should answer their questions in 24hours after receiving their
complaints.
3.2 If our products have problems in quality, our company will be responsible
for withdrawal. Exchange and repairing till the customers are satisfied.
3.3 The cost dealing with the problems in quality is all burdened on our company.
Product promise:
Quality is the life of enterprise, and also is the
source of profits. Products without quality will have no market, and enterprise
without quality will have no room to exit. In order to make our company exist
and develop, we'd like to give the following promise to our customers.
1. Our products have complete and effective quality guarantee system. We strictly
control the process of materials purchasing, technology handing and whole processing
course.
2. We purchase materials in high quality at home and abroad to satisfy our
customers and their demands for the quality of our products.
3. We choose the most advanced equipments and technology at home and abroad
to process and products, which satisfy the customers and their requirement
for quality in accordance with national standard and customers' technological
requirements.
4. The service life can reach the standard issued by nation and the standard
required by customers.
5. The package depends on the standard of nation and customers. It can insure
that the product is perfect during the transportation.
6. If our products have problems in quality, we will solve them in time according
to the complete stipulation we promised.
7. If customers have special quality requirements, we will carry on processing
and production according to the requirement of them, through which way to satisfy
the special requirements of customers.
8. If customers developed new product and need our company to assist them to
design and choose pattern of the product, we will send the best designers to
help them.
9. If customers need guide of quality and technology, we'll send engineers
to conduct guide, communication and service.
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